Kiosk mode does not work

Question

I'm trying the Enterprise version, but Headwind MDM does not seem to lock down the app. Also, I'm able to open Settings and exit Headwind MDM.

Answer 1

Looks like you have installed the limited Community version of the launcher.

To check the launcher version, click the (i) icon on the mobile device screen or open the "Detailed information", see details here: https://qa.h-mdm.com/3101/

Make sure your installation contains the Enterprise version (Applications - com.hmdm.launcher, the APK name must end with -master), and re-enroll the device (reset it to factory defaults).

Note that launcher version 3.26 and above must automatically update from Community to Enterprise version.