Welcome to Headwind MDM Q&A, where you can ask questions and receive answers from other members of the community.

IMPORTANT: Please notify the team about your question by filling in the form on the contact page. Otherwise, we may miss your question!

0 votes
I'm trying the Enterprise version, but Headwind MDM does not seem to lock down the app. Also, I'm able to open Settings and exit Headwind MDM.

1 Answer

0 votes

Looks like you have installed the limited Community version of the launcher.

To check the launcher version, click the (i) icon on the mobile device screen or open the "Detailed information", see details here: https://qa.h-mdm.com/3101/

Make sure your installation contains the Enterprise version (Applications - com.hmdm.launcher, the APK name must end with -master), and re-enroll the device (reset it to factory defaults).

Note that launcher version 3.26 and above must automatically update from Community to Enterprise version.

by (5.9k points)