Issue connecting Headwind MDM agent to the server via QR code

Question

I’m experiencing an issue when trying to enroll multiple devices to my Headwind MDM server using the QR code.The first device registers successfully.However, when I try to add a second or third device, I get the following error:"Error: Connection to the service. Check your Internet connection."The Internet connection on the devices is working properly.

Could you please help me identify the cause of this issue and how to resolve it?

Answer 1

Each device must be enrolled by its own QR code. Unless you've generated an universal QR code, you shouldn't reuse the QR code. See more details here: https://qa.h-mdm.com/17106/device-registration-enrollment-setting-multiple-devices

To identify the cause of the issue, click "Details" on the error message. The detailed error message may give you a clue to the issue resolution.

Comments

This is the detailed error message:
failed to connect to /192.168.x.x (port 8080) from /192.168.x.x (port 49380) after 10000ms

How can I create a separate QR code for each device ?