Headwind Remote access server doesn't work behind a NAT

Question

I set up the server as described here: https://headwind-remote.com/installation/

However the mobile agent doesn't work: it freezes at connection.

All required ports (including all UDP) are opened on the firewall. The server is behind the NAT and the public IP address of the host differs from the network address.

How to fix the issue?

Answer 1

Please update the server to the latest version: https://github.com/h-mdm/apuppet-server

Add the following parameters to the config.yaml file:

nat: true

public_ip: "your public IP here"

for example:

nat: true

public_ip: "77.222.59.36"

After making changes, run the command to apply them and restart the service:

./install.sh