General and Language Settings not saving any changes

Question

The General and Language Settings page is not saving any of the changes - we want to introduce a session expire however the save button on my system is not working.

Has anybody seen this or able to advise ?

Answer 1

If the web UI is not working as expected, please open the browser Developer console and check the server responses for any errors.

Comments

From the console this is what i see:

ipping device search since a previous search is pending Error
    at Scope.search (devices.controller.js?timestamp=4:271:90)
    at devices.controller.js?timestamp=4:132:20
    at Scope.$digest (angular.js:17836:23)
    at Scope.$apply (angular.js:18102:24)
    at done (angular.js:12082:47)
    at completeRequest (angular.js:12291:7)
    at XMLHttpRequest.requestLoaded (angular.js:12219:9)
locale.service.js?timestamp=4:106 Loading resource bundles for plugin:  push
locale.service.js?timestamp=4:106 Loading resource bundles for plugin:  deviceinfo
locale.service.js?timestamp=4:106 Loading resource bundles for plugin:  devicelog
locale.service.js?timestamp=4:106 Loading resource bundles for plugin:  messaging
locale.service.js?timestamp=4:106 Loading resource bundles for plugin:  xtra
locale.service.js?timestamp=4:106 Loading resource bundles for plugin:  audit
20angular.js:14199 Error: Idle must be a value in seconds, greater than 0.
    at angular-idle.js:111:31
    at changeOption (angular-idle.js:211:11)
    at Object.setIdle (angular-idle.js:240:13)
    at Scope.saveLanguageSettings (settings.controller.js?timestamp=4:238:22)
    at fn (eval at compile (angular.js:15126:15), <anonymous>:4:251)
    at expensiveCheckFn (angular.js:16213:18)
    at callback (angular.js:26592:17)
    at Scope.$eval (angular.js:17994:28)
    at Scope.$apply (angular.js:18094:25)
    at HTMLButtonElement.<anonymous> (angular.js:26597:23)
(anonymous) @ angular.js:14199Understand this error
audit.module.js:166 Skipping to query for list of log record since a previous request is pending
devices.controller.js?timestamp=4:271 Skipping device search since a previous search is pending Error
    at Scope.search (devices.controller.js?timestamp=4:271:90)
    at devices.controller.js?timestamp=4:132:20
    at Scope.$digest (angular.js:17836:23)
    at Scope.$apply (angular.js:18102:24)
    at HTMLLIElement.<anonymous> (angular.js:26597:23)
    at defaultHandlerWrapper (angular.js:3546:11)
    at HTMLLIElement.eventHandler (angular.js:3534:9)
available:1
        
        
       Failed to load resource: the server responded with a status of 403 ()Understand this error
search:1
        
        
       Failed to load resource: the server responded with a status of 403 ()Understand this error
current:1
        
        
       Failed to load resource: the server responded with a status of 403 ()Understand this error
search:1
        
        
       Failed to load resource: the server responded with a status of 403 ()Understand this error
/rest/private/settings/userRole/2:1
        
        
       Failed to load resource: the server responded with a status of 403 ()Understand this error
settings:1
        
        
       Failed to load resource: the server responded with a status of 403 ()Understand this error
available:1
        
        
       Failed to load resource: the server responded with a status of 403 ()Understand this error
/rest/private/devices/search:1
        
        
       Failed to load resource: the server responded with a status of 403 ()Understand this error
2devices.controller.js?timestamp=4:271 Skipping device search since a previous search is pending Error
    at Scope.search (devices.controller.js?timestamp=4:271:90)
    at devices.controller.js?timestamp=4:132:20
    at Scope.$digest (angular.js:17836:23)
    at Scope.$apply (angular.js:18102:24)
    at done (angular.js:12082:47)
    at completeRequest (angular.js:12291:7)
    at XMLHttpRequest.requestLoaded (angular.js:12219:9)

---

More specifically, please check the Network response for the REST request /rest/private/settings/lang. The status should be OK and the response body: {"status":"OK","message":null,"data":null}  If the status or body are different, check the Tomcat logs (/var/lib/tomcat9/logs/catalina.out) for more information like stack trace of the server error.