Weird thing happen while trying knox enroll

Question

I follow the step-by-step guide on KME flow

(https://h-mdm.com/knox-mobile-enrollment/)

Get a "Fail activate the Knox license,code=201" window message while trying to enroll a Samsung mobile.(It happen after I agree Samsung Knox terms and conditions)

Now it stuck in initializing , I have to do factory-reset  by enter safety mode.

Although I can't finish the enroll and get into the Headwind MDM desktop,my device still appear in both Knox and Headwind MDM dashboards.

Did I missing something?

Answer 1

Are you using an on-premise Headwind MDM installation? It requires a valid Knox license.

Please contact the support so the support could assist you in receiving a Knox license key.