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0 votes
Why do we get an empty record when we select the ExportDevice plugin's export option while downloading?
by (180 points)

1 Answer

0 votes

By default, no configurations are selected and the output will be empty.

You need to select one or more configurations in the list.

If the issue persists, check the Tomcat log for possible errors, and consider upgrading Headwind MDM to the latest version.

by (25.2k points)
I have select the configuration but still I am getting the empty records, the reason is the records are more than 40k. What should I do to get the all records?
Excel exporter may fail with such a large number of devices. Consider using CSV output.
It won't work on both CSV & XLSX format...
Gentle reminder, Please request you to reply on the above query.
Please check the Tomcat log for errors.
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