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In some cases we cannot just update an app that is installed on a device. It needs to be uninstalled before the new version can be installed. This is because we need to clear the application data and start from zero.

by (280 points)

1 Answer

0 votes
To clear all data, you need to install the app prior to installation of a new version. See details here: https://qa.h-mdm.com/1954/
by (23.4k points)