Cannot upload APK: web panel is stuck at 0.2 mb

Question

I'm unable to upload new application. The upload process is stuck on uploading.

Answer 1

This is the Tomcat issue observed on the version 9.0.31 installed by apt on Ubuntu 20.04 by default.

For some reason, even if the Headwind MDM installer upgraded Tomcat to a newer version, Ubuntu may occasionally downgrade it!

To check which version you're using, run the command:

/usr/share/tomcat9/bin/version.sh

If you will see version 9.0.31, that's it, you need to update.

Here are the commands to update Tomcat:

wget https://archive.apache.org/dist/tomcat/tomcat-9/v9.0.40/bin/apache-tomcat-9.0.40.tar.gz

tar -zxf apache-tomcat-9.0.40.tar.gz

cd apache-tomcat-9.0.40

chmod a+x bin

chmod a+x lib

chmod -R a+r bin

chmod -R a+r lib

chmod a+x bin/*.sh

mv /usr/share/tomcat9/bin /usr/share/tomcat9/bin~

mv /usr/share/tomcat9/lib /usr/share/tomcat9/lib~

cp -r bin /usr/share/tomcat9

cp -r lib /usr/share/tomcat9

service tomcat9 restart

cd ..

rm -rf apache-tomcat-9.0.40

rm -f apache-tomcat-9.0.40.tar.gz

apt-mark hold tomcat9

Notice: the last command is important because it prevents Tomcat package from occasional downgrading in the future.

Comments

Hi, I have a similar issue to this problem. My Upload freezes when the upload is at the end.
For example, when the apk is 48mb, it will stop at 48mb and don't show a completion.
I have installed the version 9.0.63.0 and also set it on hold. Could there be another reason why it freezes?

---

Check the Tomcat log file for details. The issue you're reporting may be raised if you're uploading a corrupted APK. See how to view the Tomcat log file here: https://qa.h-mdm.com/16822/

---

Unfortunately, this is not the case. The apk works fine, and the tomcat logfile only shows the start and end of an iteration. Everything else works fine.

---

I would propose to collect and analyze the traffic dump between the server and the client. Make sure that Tomcat version is not 9.0.31 first.