Connection refused error in the QR code window

Question

I've installed Headwind MDM on my website and it can be opened at the URL:

https://******:8443

However when I'm trying to open the QR code, I'm getting a "Failed to connect to https://******: connection refused" error in the QR code window.

Answer 1

The issue is that your website is https://your.site.com:8443, whereas you have entered https://your.site.com at the setup time (the default HTTPS port is 443!).

There are two ways to fix this issue:

1. (Recommended) Set up the redirection of default HTTPS port 443 to the internal port 8443. Here's howto: https://qa.h-mdm.com/1533/

2. Update the XML configuration file (/var/lib/tomcat9/conf/Catalina/localhost/ROOT.xml) and change base_url parameter from https://your.site.com to https://your.site.com:8443.