Welcome to Headwind MDM Q&A, where you can ask questions and receive answers from other members of the community.

Please do not post bug reports, missing feature requests, or demo inquiries. If you have such an inquiry, submit a contact form.

0 votes
What is the Keep-Alive setting in Configuration Details - Common Settings for?
by (33.5k points)

1 Answer

0 votes
Push notifications require persistent TCP connection with the server.

On mobile devices, TCP connection is often broken when a device is sleeping and the connection is inactive, usually after 10-15 minutes of inactivity.

Therefore, Headwind MDM sends "Keep-Alive" packets to keep the TCP connection active. "Keep-Alive time" is the time interval between such packets.

5 minutes seems to be an optimal setting. I don't recommend setting a larger value. You can set a smaller value, but this will consume more traffic and battery.
by (33.5k points)
...