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If we published a new App Version in the MDM how long does it take until the devices start to install the App update?

And is it possible to change the time?
by (120 points)

1 Answer

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If Push notifications are set up correctly, all devices must be notified about the new version instantly (within a few seconds). After that, they need a minute or two to download and install the app.

There are few reasons why the new version may not be installed within a few minutes.

1. (Most probable) Push notifications are not working well, see details here: https://qa.h-mdm.com/5102/

2. The download (which is in the background) has failed.  

Headwind MDM sends a request for changes in the configuration (and retries to download and install a new version) 4 times per day. This time can't be updated from the UI however can be adjusted in the Android application code.
by (11.9k points)
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