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When I am tapping Home, the device freezes (hangs up).
by (37.6k points)

1 Answer

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The "slow UI" issue could happen when Headwind MDM app doesn't have a "Draw on top / draw overlay" permission but a disabled app keeps running.

To get the info about disabled apps, turn on the logging: https://qa.h-mdm.com/1573/

You will get multiple messages like "Blocked package by usage stats: .....". These apps must be enabled (here's how to).

In your case, most probable reason for the issue is that you didn't set Headwind MDM as a default launcher. 

You can check the default launcher by clicking ... - Detailed Info in the device list.

Here's how to change the default launcher: https://qa.h-mdm.com/2211/

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