Welcome to Headwind MDM Q&A, where you can ask questions and receive answers from other members of the community.

IMPORTANT: Please notify the team about your question by filling in the form on the contact page. Otherwise, we may miss your question!

0 votes

I have a Samsung device with Android 10.

When I'm clicking the Recents button, I'm getting black squares instead of application images. 

How can I avoid this?

by (9.9k points)

1 Answer

0 votes

This effect is caused by the "Disable screenshots" policy.

To fix this, open the web panel, find the configuration of your device, open the configuration details, Common Settings, and uncheck the "Disable screen capture" flag.

by (9.9k points)
...